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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Charles Schwegman

December 3, 2023

5  out of  5 rating by Charles Schwegman
"Professional and responsive staff at Bellbrook location."
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Doug Domansky

November 20, 2023

5  out of  5 rating by Doug Domansky
"The experience was quick and professional. This is the norm for the office."
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Joyce & Jim Anderson

November 15, 2023

5  out of  5 rating by Joyce & Jim Anderson
"I was trying to pay a recent bill online. I did not find the bill when I signed in. Christy was able to make a change in my online account to indicate that I am the primary payer for all our bills. It will make future online experiences easier for a computer lover who is getting older. Thanks, Christy!"
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Megan Clymer

November 14, 2023

5  out of  5 rating by Megan Clymer
"Tammy was a lifesaver when looking for home Insurance, she not only got me the best quote but she also saved me over $200 a month by bundling my auto and home insurance together! Definitely would recommend this office to anyone my parents are apart of the state farm family and now so am I! The ladies in the office are amazing and Katie is a wonderful agent! Will be referring all my friends and family to them!"
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Diana Jankay Glassburn

November 6, 2023

5  out of  5 rating by Diana Jankay Glassburn
"Bridgette and Kim have always been informative, gracious and very kind. The employees have went over and beyond, to make sure I'm happy with my coverage. I will definitely recommend State Farm, under Bridgette and Kim supervision. Thank you"
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October 26, 2023

5  out of  5 rating by McAfee HVAC
"It's been a pleasure working with Katie, she responds quickly and is very informative. Her and here staff is easy to work with."
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Ashley Schneider

October 11, 2023

5  out of  5 rating by Ashley Schneider
"Bridgette was wonderful to work with. Responded quickly and we gave her several scenarios and she did not stall at all to answer all our questions. She made our insurance move to State Farm so easy."
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Andrew Larkin

July 25, 2023

5  out of  5 rating by Andrew Larkin
"Best insurance experience I have ever had. They have helped me with all of my insurance needs and have always treated me with respect and kindness. Love this place"
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Jaime Deitz

June 22, 2023

5  out of  5 rating by Jaime Deitz
"I needed a copy of proof of renters insurance for my landlord and they were able to promptly send it to my email."
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Sandra Karns

June 14, 2023

5  out of  5 rating by Sandra Karns
"I have been with State Farm Insurance for many years and have had excellent care by their staff. Kristy Klipfer did an excellent job in helping me make a transition and answering my questions so that everything would run smoothly. I look forward to more years with State Farm."
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Bman 937

November 23, 2022

5  out of  5 rating by Bman 937
"Tammy is fantastic. Took care of everything for me and made the whole experience way easier than I ever expected."
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Josh Stolz

November 22, 2022

5  out of  5 rating by Josh Stolz
"I switch to them from progressive and haven’t looked back great company great people to work with offer the best rates and work very hard to get those rates"
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meghan wade

November 22, 2022

5  out of  5 rating by meghan wade
"Very friendly staff and easy to work with! Would recommend to anyone!"
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Michele 1234

November 22, 2022

5  out of  5 rating by Michele 1234
"I have had Katie as my insurance agent for years. Katie and her team are always on top of all my insurance needs and answer all my annoying questions no matter how many times I ask them!lol I would highly recommend Katie Martin and her team for all of your insurance needs!"
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Chris Shannon

July 28, 2022

5  out of  5 rating by Chris Shannon
"Katie is wonderful! She definitely goes above and beyond to make sure that you are happy and satisfied. Also a shout out to her staff. If you’re looking for insurance stop here you won’t find any better customer service"
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Deleda McMahon

July 25, 2022

5  out of  5 rating by Deleda McMahon
"I have had wonderful service at Katie’s office. She is very knowledgeable and her team is always very nice and helpful. I would highly recommend this agency!!!"
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Jenna Walters

July 25, 2022

5  out of  5 rating by Jenna Walters
"She is so nice and helpful. Highly recommend her and her staff. She gives great service!!!"
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Carmele ___

April 5, 2022

5  out of  5 rating by Carmele ___
"Tammy Ball has always gone above and beyond for my insurance needs even after hours. Tammy is very knowledgeable and always a pleasure to talk to. OUTSTANDING CUSTOMER SERVICE!! A+ A+"
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Lori Owens

April 1, 2022

5  out of  5 rating by Lori Owens
"Everyone is Always helpful, very pleasant to talk to and over the many years we have been with them, Tammy has always been outstanding in every way!"
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lori scothorn

April 1, 2022

1  out of  5 rating by lori scothorn
"Thanks for the call back in January February and March has my grandchild listed on my policy which was removed months ago and refuses to return my calls bill went up 70 dollars called customer service to get help was the worst experience of my 60 years channing was no help all she wanted me to do was change agents been a customer for 45 years and treated with no regard I was a number not a policy holder and still no resolution"
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Jay Mount

March 8, 2022

1  out of  5 rating by Jay Mount
"I switched to them because they offered a great rate. I require an SR22. They Said no problem. Come to discover that I was covered, but not with an SR22. So I've been driving illegally. I only discovered this when I tried to renew my license. No cool. I've called them countless times, each time they swear they sent proof of SR22 to the bmv. Each time they lied. I could have been in serious trouble if pulled over. I've immediately changed companies, and the only call they'll ever get on my behalf will be from my attorney. They are severely incompetent and have been nothing less than a pain to deal with, not to mention selling me fictitious coverage, then trying to cover their butts by consistently lying. At least they're good at something... They should have their insurance license revoked permanently. I will be seeking legal assistance in this matter. Thanks for all your help, Katie! You almost got me put in jail."
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Donna Maher

January 27, 2022

5  out of  5 rating by Donna Maher
"Always has the answers and options. Katie and staff are a delight to work with!"
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Mr T Autocraft

January 6, 2022

5  out of  5 rating by Mr T Autocraft
"Love insuring my Classic Cars here. Lot's less than Hagerty!"
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Aaron Bohache

January 15, 2020

5  out of  5 rating by Aaron Bohache
"Great place,great insurance and great people!"
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David C Alsip

January 14, 2020

5  out of  5 rating by David C Alsip
"Friendly and helpful."