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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Bman 937

November 23, 2022

5  out of  5 rating by Bman 937
"Tammy is fantastic. Took care of everything for me and made the whole experience way easier than I ever expected."

Josh Stolz

November 22, 2022

5  out of  5 rating by Josh Stolz
"I switch to them from progressive and haven’t looked back great company great people to work with offer the best rates and work very hard to get those rates"

meghan wade

November 22, 2022

5  out of  5 rating by meghan wade
"Very friendly staff and easy to work with! Would recommend to anyone!"

Michele 1234

November 22, 2022

5  out of  5 rating by Michele 1234
"I have had Katie as my insurance agent for years. Katie and her team are always on top of all my insurance needs and answer all my annoying questions no matter how many times I ask them!lol I would highly recommend Katie Martin and her team for all of your insurance needs!"

Chris Shannon

July 28, 2022

5  out of  5 rating by Chris Shannon
"Katie is wonderful! She definitely goes above and beyond to make sure that you are happy and satisfied. Also a shout out to her staff. If you’re looking for insurance stop here you won’t find any better customer service"

Deleda McMahon

July 25, 2022

5  out of  5 rating by Deleda McMahon
"I have had wonderful service at Katie’s office. She is very knowledgeable and her team is always very nice and helpful. I would highly recommend this agency!!!"

Jenna Walters

July 25, 2022

5  out of  5 rating by Jenna Walters
"She is so nice and helpful. Highly recommend her and her staff. She gives great service!!!"

Carmele ___

April 5, 2022

5  out of  5 rating by Carmele ___
"Tammy Ball has always gone above and beyond for my insurance needs even after hours. Tammy is very knowledgeable and always a pleasure to talk to. OUTSTANDING CUSTOMER SERVICE!! A+ A+"

Lori Owens

April 1, 2022

5  out of  5 rating by Lori Owens
"Everyone is Always helpful, very pleasant to talk to and over the many years we have been with them, Tammy has always been outstanding in every way!"

lori scothorn

April 1, 2022

1  out of  5 rating by lori scothorn
"Thanks for the call back in January February and March has my grandchild listed on my policy which was removed months ago and refuses to return my calls bill went up 70 dollars called customer service to get help was the worst experience of my 60 years channing was no help all she wanted me to do was change agents been a customer for 45 years and treated with no regard I was a number not a policy holder and still no resolution"

Jay Mount

March 8, 2022

1  out of  5 rating by Jay Mount
"I switched to them because they offered a great rate. I require an SR22. They Said no problem. Come to discover that I was covered, but not with an SR22. So I've been driving illegally. I only discovered this when I tried to renew my license. No cool. I've called them countless times, each time they swear they sent proof of SR22 to the bmv. Each time they lied. I could have been in serious trouble if pulled over. I've immediately changed companies, and the only call they'll ever get on my behalf will be from my attorney. They are severely incompetent and have been nothing less than a pain to deal with, not to mention selling me fictitious coverage, then trying to cover their butts by consistently lying. At least they're good at something... They should have their insurance license revoked permanently. I will be seeking legal assistance in this matter. Thanks for all your help, Katie! You almost got me put in jail."

Donna Maher

January 27, 2022

5  out of  5 rating by Donna Maher
"Always has the answers and options. Katie and staff are a delight to work with!"

Mr T Autocraft

January 6, 2022

5  out of  5 rating by Mr T Autocraft
"Love insuring my Classic Cars here. Lot's less than Hagerty!"

Aaron Bohache

January 15, 2020

5  out of  5 rating by Aaron Bohache
"Great place,great insurance and great people!"

David C Alsip

January 14, 2020

5  out of  5 rating by David C Alsip
"Friendly and helpful."

Hannah Like

October 31, 2019

5  out of  5 rating by Hannah Like
"Katie is an amazing agent that always helps me when I feel like I have ridiculous questions. She understands that I am a college student and gives me good prices for my insurance."

Tina Wilson

September 3, 2019

5  out of  5 rating by Tina Wilson
"I can’t say enough about this insurance agency and Olivia. They were extremely helpful during my time of need when my husband was in a car accident over 500 miles away. I highly recommend them."

Nicholas Wilson

September 3, 2019

5  out of  5 rating by Nicholas Wilson
"My experience with this State Farm has been great. Olivia Clay is very helpful and always helps out even if it’s after hours!"


September 3, 2019

5  out of  5 rating by RACHEL BROBECK
"Olivia Clay was extremely knowledgeable and helpful in setting me up with customized insurance needs for my family. I would highly recommend State Farm! Rachel Brobeck"

Sarah Clay

September 3, 2019

5  out of  5 rating by Sarah Clay
"Amazing service and always helpful, even after hours. I would recommend to anyone!"

Tony Wood

September 3, 2019

5  out of  5 rating by Tony Wood
"We have been with Katie Martin - State Farm for years now and have had nothing but the best service and care from the staff. We work directly with Olivia- she keeps us informed of any changes, always leaves us with confidence knowing that she found the best prices for our needs, and is just a phone call away whenever we need assistance. Recently, we experienced a different part of State Farm after an accident. Olivia walked us through all the steps and made sure we got where we needed to be and with the right team to handle the claim. She checked up throughout the process and it was seamless! If you’re looking for an insurance provider Katie Martin-State Farm is a wonderful choice!"

Mary Ann Smith

August 30, 2019

5  out of  5 rating by Mary Ann Smith
"Great rates. Olivia is excellent. Keep us informed of offerings by State Farm such as Credit card offers. They call to make sure our coverage is what we want and if we want any changes. Still working on homeowners insurance. They are a great company."

Heather Osborne

August 28, 2019

5  out of  5 rating by Heather Osborne
"I recommend Katie Martin Statefarm for excellent customer service! Tammy Ball always answers my questions and helps any way she can! Much appreciated for always taking care of me Tammy!!!"

Shelia Lindsay

August 21, 2019

5  out of  5 rating by Shelia Lindsay
"Tami is always helpful with my 10,000 questions I ask her about insurance she's the best ...Thanks"

Tonya Akers

August 21, 2019

5  out of  5 rating by Tonya Akers
"Tammy ball has always been quick to help me when needed with any questions I have. I would highly recommend Katie Martin and her team"